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ETOREN.com is an electronic store with mobile phones, tablets, wearables, digital cameras, drones and accessories, with the slogan “online electronics specialist” and whose prices are very good when using a ETOREN coupon and discount coupon.

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Popular Etoren coupon code and deals 2019

Etoren coupon code and deals

Etoren Discounts

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About Etoren Store

Website: Etoren.com

etoren coupon code and deals

Etoren.com is an E-Commerce specialist of electronics and gadgets.  Being in the market for so long time, we know very well which are the best products to offer to customer and make available the best mix of products (SIM free/unlocked smartphones, Cameras, Smartwatches…and more) from around the world on our store.

Its so simple to shop at Etoren,  We deliver them right up to your doorstep anywhere in the world after you clicked through our simple checkout process. At the same time, we are always on standby to support you should you have any questions.

We are the tech and electronics guys, we know what you are looking for when you look for electronics and we are always here to help. At the same time, if you have any feedback to help us improve, please write to us anytime. We always value your feedback.

Advantages for buyers:

  • The orders are shipped within 3-5 days
  • The item can be returned within 7 days according to the Company return policy
  • Most major credit cards are accepted – Visa, MasterCard, PayPal etc.
  • Customer support group provides service in English, Japanese, Mandarin, Thai and Russian
  • All products (excluding batteries and accessories) come with twelve month warranty, the repair costs will be covered by the company

How to Buy and use etoren coupon code

Step 1: Choose product

Step 2: Check product information

Step 3: Add to shopping Cart

how to buy and use etoren coupon code 1
How to buy and use etoren coupon code 1

Step 4: Confirm shopping cart items

how to buy and use etoren coupon code 2
How to buy and use etoren coupon code 2

After the country where the order is delivered, at the next step, on the right side of the site, under the list of ordered products there is a box where you write Discount. In this box, enter the ETOREN coupon coupon and then click the Apply button.

how to buy and use etoren coupon code 3
How to buy and use etoren coupon code 3

Step 5: Fill delivery & payment details then confirm

Step 6: Fill delivery &Receive email of order and shipping confirmation

Etoren FAQs

Payment

Which payment methods does Etoren offer?

Our payment options include credit / debit card, PayPal, local bank transfer and other local payment method. Payment options are provided where available according to countries and regions. Cash On Delivery (COD) option is not available at this moment.

Please note that bank transfer and local payment may require additional time to receive and confirm due to banking procedures.

  • Secure Credit /Debit card: VISA, MasterCard
  • Paypal payment: Credit /Debit card & Paypal account
  • Bank Transfer method available in US / Japan / Europe / UK /Australia. (SWIFT payment is rejected)
  • Local Payment method
  • Russia: Yandex Money, local bank transfer (Sberbank Online), Local bank card payment.
  • Brazil: Boleto Bancario, Local bank transfer, Local bank card payment.
  • For more details on each payment method, please refer to terms and conditions-payment.

Why is my Paypal or credit card payment rejected?  Which credit cards are accepted for payment?

Etoren accepts international VISA and MasterCard in card transaction. Other card types such as JCB, AMEX, Diners are accepted through PayPal account payment option. Local payment service such as Yandex and PagBrasil can accept local bank card.

For Paypal, please check that you have a local Paypal account when making a purchase using Paypal on our website.

However please note that while most international Paypal accounts are accepted by Paypal in your purchasing countries, some accounts may be restricted depending on security verifications through Paypal.

In case of credit card and Paypal payment failure, it could be mostly due to unconfirmed security verification.

Please directly contact Paypal or your bank and they should be able to resolve the issues upon verifying your identity.

Do you keep my credit card details?

Every credit card transaction occurs within a secure environment.

We do not retain your credit card information after your order is completed; it is submitted directly to the banks

Warranty & Repair

What are Etoren warranty policies?

All products (excluding batteries and accessories) come with a 12-month warranty from date of purchase.

If there is ever a need, customer covers only the shipping cost to send the faulty product to our warehouse. The cost for repairs gets borne by us upon the validation of the warranty claim.

In case of any cosmetic damages (eg, scratches), please send us an email within 24 hours of receiving the product to bring it up to our attention that your goods has been received with some minor defetc. You might be required to pay an import duty/tax to receive the item first (depending on your country’s custom regulations) before being able to ship back.

In the unfortunate event that a full replacement is warranted but we are unable to supply the same product, we will offer you opportunity to exchange for another product of same value.

Where do you repair product?

We have our own service centers in Singapore and a partner service company in some countries.

We will provide you the shipping destination when you submit repair request to ensure most efficient repair service route possible.

How long would a typical repair take?

Depending on the type of repairs necessary, it usually takes 2 – 3 weeks but there is a possibility for it to be longer in some situations.

We always try to expedite the repair as much as possible.

Does Etoren offer replacement during repair?

We do not offer replacement for the item(s) during period of return or repair.

Return/Refund Policies

What is Etoren Return policy?

You may return your item to us by submitting your return request within 7 days upon item receipt with valid reasons below (see “For which valid reasons can I return an item?”).

After 7 days, products may be returned only under warranty coverage. Please refer to Warranty

Please note that return request can only be raised and considered only after parcel is received by customer.

Return policy is not applicable and refund cannot be considered due to customer failure/refusal to receive order or abandonment of order by customer.

How do I return an item?

Step 1: Read return policy

Step 2: Submit Return Request form online

Step 3: Etoren will send you shipping instructions and return address

Step 4: Print out email, insert and pack items securely in box

Step 5: Hand item to your shipping company and inform us tracking details.

What happens after I submit an email request for return?

  • Our customer service agent will contact you shortly to confirm return acceptance
  • We will provide instruction for returns and advise for shipping.
  • You will receive an email once your returned item is received at our warehouse
  • We will evaluate the product based on your return request and update you within 3 working days after receipt of the item.

How do I track my return status?

You can track return status on the courier’s website using the given tracking number which we have sent to you via email.

If you have further enquiries, the shipping companies will be able to provide you a more accurate and updated status of the deliveries.

How many days it takes for shipping?

We have several shipping routes based on the country to ship to. Below are the routes and estimated shipping times.

Country Or Region Shipping Route Average Days Of Delivery
United States Singapore/Hong Kong Warehouse 2-4 working days
Japan Singapore/Hong Kong/Japan Warehouse 1-3 working days
Australia Via Australia Warehouse 2-5 working days
United Kingdom Via Europe Warehouse 3-7 working days
European Union Countries 3-7 working days
Russia Singapore Warehouse 5-10 working days
Brazil Singapore Warehouse 5-15 working days
Thailand, Vietnam & Malaysia Singapore/HongKong Warehouse 2-4 working days
Other countries Singapore/HongKong Warehouse 3-15 working days

Shipping from warehouse nearest to shipping address is faster. Additional charges may apply.

For Australia/Europe/UK, we ship from main warehouse via local warehouse in the destination country/region.

Note:The above shipping time are calculated using business days based on shipping information provided by courier company. This is a general guide and delays maybe caused by customs, flight delays, force majeure, natural disasters, inclement weather, war, public holidays, and factors outside our control.

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